Last updated: 18 August 2026

This Privacy Policy describes how Parshvam Steel Corporation (“we”, “us”, or “our”) collects, uses, stores, and protects personal information when you visit https://www.parshvamsteel.com, submit an enquiry, call or email us, or communicate with us on WhatsApp.

We operate as a partnership firm engaged in trading and distribution of Mild Steel products. Our registered details are:

1. Information we collect

We collect information that you voluntarily provide and limited technical data generated when you use our website:

• Enquiry details: name, phone number, email address, product interest, and the message you submit through our quote form.
• Direct contact: the same identifiers when you email, telephone, or visit us.
• WhatsApp communications: your mobile number, your WhatsApp profile name (as shared by WhatsApp), and the content of messages you send to or receive from our business account.
• Technical data: IP address, browser type, device information, and pages visited, collected through essential cookies and server logs needed to operate the site.

We do not collect payment card data on this website. We do not knowingly collect information from children.

2. WhatsApp Business communications

We use the WhatsApp Business Platform to respond to product enquiries, share quotations, and provide order-related updates. Our WhatsApp Business Solution Provider is DoubleTick, which processes message data on our behalf so that conversations can be delivered through Meta’s WhatsApp service.

By messaging us on WhatsApp, you agree that we may:

• Use your WhatsApp number to reply to your enquiry and to send service messages related to your request (quotes, stock availability, delivery coordination).
• Share message content with DoubleTick and Meta Platforms as required to operate the WhatsApp Business Platform.

You can opt out of WhatsApp messages at any time by replying STOP, or by asking us in writing at parshvamsteelco@gmail.com. Opting out does not affect enquiries you send by phone, email, or the website form.

We do not use WhatsApp to send promotional broadcasts unless you have given separate, explicit consent.

3. How we use your information

• To respond to quotations, product, and delivery enquiries.
• To communicate with you by phone, email, or WhatsApp about your request.
• To maintain business records required under Indian law.
• To improve the reliability and security of our website.
• To detect, prevent, and investigate fraud, abuse, or security incidents.

4. Sharing of information

We do not sell, rent, or trade your personal information. We share it only with:

• Service providers who help us operate the website and communications (email delivery, hosting, and DoubleTick as our WhatsApp Business Solution Provider).
• Meta Platforms / WhatsApp, solely to transmit messages you send or receive on WhatsApp.
• Professional advisers and authorities where required by law, regulation, or a valid legal process.

These parties may process data only for the purposes we specify or as required by law.

5. Retention

We keep enquiry and correspondence records for as long as needed to complete your request and to meet tax, accounting, and legal retention requirements, after which they are deleted or anonymised where practicable.

6. Security

We use reasonable administrative and technical measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. No internet transmission is completely secure; we cannot guarantee absolute security.

7. Cookies

The website uses essential cookies required for page loading and security. We do not currently use advertising or third-party analytics cookies. You can block cookies in your browser; some site features may then not work as intended.

8. Your rights

Under applicable Indian law, including the Digital Personal Data Protection Act, 2023, you may request access to, correction of, or erasure of personal information we hold about you, or withdraw consent for communications that rely on consent. To make a request, email parshvamsteelco@gmail.com with sufficient detail for us to identify you.

9. Third-party links

Our website may link to third-party sites (for example, Google Maps). Their privacy practices are governed by their own policies. We are not responsible for those sites.

10. Changes to this policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date. Continued use of the website or our WhatsApp account after a change constitutes acceptance of the updated policy.

11. Contact

For privacy questions or requests, contact Parshvam Steel Corporation at the address above, by email at parshvamsteelco@gmail.com, or by phone at +91-9898020461. See also our Terms & Conditions and Contact Us page.